Ordering and Delivery

Order online

Add the products you require to your cart and select your preferred delivery option. Then pay securely through our payment provider Worldpay.

Order By Phone

Call us on 01905 798123

We have our Customer Service team ready to take your order from 8.30am through to 5:30pm Monday to Friday.

Order By Fax

Fax us on 01905 791888.

If you prefer to fax your order through to us it will be processed as quickly as possible. One of our Customer Service team will contact you to confirm the order details upon receipt.

Next Day Delivery

The vast majority of orders placed by 4pm using our standard service are delivered within 1-2 working days.

However if you need it guaranteed next day choose from guaranteed next day, pre-12 or pre-9 options.

We also offer a Saturday AM delivery option. (Exceptions include orders to NI and Éire and certain excluded postcode areas.)

Delivery From Plex Display

Plex Display know that when you place an order you want the goods as soon as possible. Here are a few facts and figures to reassure you of our commitment to customer service.

  • All UK orders placed by 4pm are processed for same day despatch.
  • Orders placed after 4pm are processed the next working day.
  • Orders to Northern Ireland and Eire must be received by 12:00 noon, Eire orders subject to 2 working days delivery.
  • Remote and offshore areas (excluded postcode areas) may be subject to additional charges and longer delivery. Please call for information.
  • Deliveries can be made from as early as 6:45am to 5:30pm (Please ensure you are there to receive your order or advise us of your opening times)
  • All deliveries MUST be signed for. If we are unable to deliver, a card will be left with a FREEPHONE number to call to rearrange delivery.
  • All prices exclude duty & VAT charges

Delivery From Plex Display

UK Mainland Delivery Options

  • Standard 1-2 Working Day Delivery
  • Guaranteed Next Working Day Delivery Before 12.00pm
  • Guaranteed Next Working Day Delivery Before 9.00am
  • Guaranteed Saturday Delivery

Plex Display reserve the right to increase prices subject to fluctuations in fuel surcharges.

Excluded Postcode Areas (Extra charges and increased delivery times will apply to the following postcodes):
AB26+, All BT Postcodes, DD2+, All DG Postcodes, EH38, EH43-46, All GY Postcodes, All HS Postcodes, All IM Postcodes, All IV Postcodes, All JE Postcodes, KA27, All KW Postcodes, KY13, PA20, PA28-31, PA34-35, PA41+, PH3+, PO30-PO41, All TD Postcodes (Except TD15), TR21-TR25, All ZE Postcodes.

Orders placed on Fridays

Any UK Mainland orders placed before 4pm on a Friday will be despatched the same day for delivery from Monday, not Saturday (unless booked as Guaranteed Delivery on Saturday). Any order placed after 4pm will be prepared for despatch on Monday (Please check if your order is for excluded postcodes areas, NI or Eire).

Collection

Alternatively you can place and pay for your order and then arrange to either collect your goods in person, or arrange your courier to collect on your behalf from our Droitwich base between 8:30am – 5:00pm Monday to Friday.

Returns And Restocking Policy

Any concern or damage to your delivery must be reported to our customer services department within 24hrs of receipt of goods on +44 (0)1905 798123 or via email to customerservices@plexdisplay.com. Any goods received damaged must be signed for as damaged upon receipt. Plex cannot be held responsible for goods received damaged in transit and not signed for as such.

Any undamaged and resaleable goods that are returned for credit will be subject to a restocking charge of 25% of the goods value. Returned items will not be accepted without prior notice to our customer services department who will advise you of our returns procedure.

Payment Options With Plex Display

Credit Account
Please call us on 01905 798123 to apply for a Trade Credit Account.

Pro-Forma
We can email, fax or post a pro-forma invoice to you for payment by Credit Card, BACS or cheque.

Credit Cards
All major credit cards are accepted (3-D Secure).

What is 3-D Secure?
Plex Display operate a 3-D Secure Store for the peace of mind of their internet customers.

3-D Secure is a credit and debit card authorisation program, implemented by Visa and MasterCard, to reduce fraudulent purchases by verifying purchaser identity during online transactions. The benefits of implementing 3-D Secure include a reduction in disputed transactions and chargebacks and their resulting financial expense.

Visa has branded this program as ‘Verified By Visa’, while MasterCard’s version is called ‘MasterCard SecureCode’. Reddiseals are using and support both Verified by Visa and MasterCard SecureCode as part of our standard service to those customers that have registered for 3-D Secure.

The primary benefit of 3-D Secure for the cardholder is that 3-D Secure provides increased confidence that their card details are secure when purchasing over the internet.

If you would like further information, please visit:
Verified By Visa can be found at Verified By Visa
MasterCard SecureCode can be found at MasterCard SecureCode

© 2016 Plex Display. Plex Display Ltd. is a limited company registered in England and Wales Company Number 5104548 | VAT Number 488055709

4.80 Average

61 Reviews

C Lowe

Excellent service and product, will definately shop with you again Many thanks Cheryl Lowe

Posted 3 days ago

L Irelan-Hill

Website is very easy to use for ordering. Order confirmation is always received very quickly and delivery is always as quoted! Would highly recommend.

Posted 2 weeks ago

A Cudbill

Organised prompt service at a good price

Posted 3 weeks ago

C Gibson

As always, very good service

Posted 3 weeks ago

S Wells

Plex always offer a reliable service, online ordering is easy and the website gives me all the information I need 99% of the time. The range of products is good and even the lowest priced roller banners last my customers years so I have confidence in using them.

Posted 1 month ago

R Lynchsmith

Plex products are very high quality and the next day delivery is ideal.

Posted 1 month ago

M Gala

Item received online and exactly as described, will definitely use their service in the future,

Posted 2 months ago

D Kirkup

Helpful staff, great products and fast delivery.

Posted 3 months ago

R Grattan

from selection and ordering via Plex Displays website to receiving the item on time and in good condition Plex certainly helped in the completion of my clients work needs on time and at a price point suitable for the market today thanks Plex Team Ray

Posted 3 months ago

D Lee

Always friendly and efficient... good range of product

Posted 4 months ago

M Robinson

Communications with Plex, are always helpful, friendly, informative and efficient, with stock always readily available. Martyn Robinson Access Displays

Posted 4 months ago

M Nation

Great service accompanied by fantastic, well made products. Will definitely be using Plex in the future.

Posted 5 months ago

N Cox

These have increased in price a lot since I last purchased, which was a little disappointing, as this is a great product.

Posted 5 months ago

A Chilton

very good customer service and were very helpful.

Posted 5 months ago

S Corbeil

They have very speedy delivery.

Posted 5 months ago

A George

We orders the pull-ups very late and they were delivered very early next day, well done Plex Adrian Eyecandy graphics Aberdeen

Posted 6 months ago

K Hemming

Very fast service, great quality and great value as always!

Posted 6 months ago

V Rees

excellent service items sent direct to my client they were very happy

Posted 6 months ago

M Burge

Excellent customer service, high quality goods and very efficient shipment!, couldn't ask for more!

Posted 6 months ago

T Schofield

We have been using Plex for some years now and have always found everyone so helpful. Telephone manner excellent, always happy to help with any queries, provide good information and in site to the various stands, pods etc that Plex supply. Deliveries always on time. If we have had a problem with any of the goods they have always managed to help. Excellent all round service.

Posted 7 months ago

C Crow

The products and storage bags always have a substantial feel to them and although we appreciate they may have been sourced in the Far East they have maintained a level of quality that gives some reassurance to our clients. The availability of spare parts and speed of the delivery is also above average.

Posted 7 months ago